Effective Date: 01/03/2025
Hilly Days ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our website and services. By accessing our website and booking our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information that you provide when booking a trip, subscribing to our newsletter, or contacting us. This may include:
- Name
- Phone number
- Email address
- Payment details
- Travel preferences
2. How We Use Your Information
We use your personal information to:
- Process bookings and payments
- Communicate with you regarding your trip
- Provide customer support
- Improve our services and website experience
- Send promotional offers and updates (if opted in)
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your details with:
- Payment service providers to process transactions
- Partner hotels, cab services, and mestays to fulfill bookings
- Government authorities if required by law
4. Data Security
We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can disable cookies through your browser settings, but some website features may not function properly.
6. Terms & Conditions
- A minimum of 25% of the package amount must be paid at the time of booking, and the remaining 75% upon arrival at the first destination.
- Payments can be made via UPI, IMPS, Net Banking, or Cash.
- Entry fees to visiting points are not included in the package.
- For Sikkim permits and parking, oxygen cylinder charges are not included. For destinations like Kala Pathhar and Nathula, guests must coordinate charges with the driver on the spot.
7. Cancellation & Refund Policy
- Advance payments are non-refundable.
- Guests can reschedule their trip within 3 months of the original journey date, and the advance amount will be adjusted accordingly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
📧 Email: deysharmip@gmail.com 📞 Phone: 8388887672
By using our website and services, you consent to this Privacy Policy. Thank you for choosing Hilly Days!
